We understand the importance of your interests, so our cancellation policies are postulated in the customer’s favour to avail the service as per their requirement.

A customer can cancel their order at any time before the order has not been shipped from our side and the entire amount will be refunded. Once, the order has been shipped from our end, the further cancellation of the order will be considered as a return of the order which is subject to the Return Policy section in our terms and conditions.

If in any case you cancel or return the purchased order, Simbah Sports will refund the entire amount without any delay, however, in any case, if there are any partial cancellations, it makes take up to 24 hours to reflect any changes in the account balance summary of your order.

Nonetheless, if under any circumstances, we came across or suspect any action that is considered to be fraudulent, that is not by the rules of our terms and conditions, we reserve the right to cancel the orders or payment made by the fraudulent customers at any given point of time.