RETURN POLICY

We have designed return policies that provide assurance to deliver quality services to our clients and gain total customer satisfaction with no hassle.

Even though, we make a sincere quality check of the items before dispatching them for the delivery, so we ensure that no defected item is dispatched to our customers. yet in any scenario if a customer is willing to return the product, we highly request our customers to contact us directly.

Our contact details are mentioned on the “Contact us” page on the website. Therefore, in order to return your order, please consider and review our below mentioned return policies for  detailed information.

  • Once you have received your order, you may book to return your order within 48 hours. We do not entertain any requests to return the shipping item once the return period has expired. Please, also note that the shipping charges and the cash on delivery charges are non-refundable.
  • To consider the items to be returned, it is mandatory to return the items in their original conditions (unaltered, unused, unwashed) and in their original packaging including the tags.
  • After that, you can consider nearly 7-10 business working days to ship back or return the item once you have requested for the return.
  • For all the international orders, the expenses will be dependent on the mode of the method for returning the item. The customer is responsible for their own expenses.

NOTE: Since our cricket bats are made up of willow which is traditionally used to make cricket bats, so we cannot assure our customers that how long a bat can stand the test of the time. In this case, we do not extend our return services to our clients. Having mentioned that, if a customer faces any manufacturing defect in our bats, we can replace the cricket bat as per the conditions in our above-mentioned return policies.